Invention
Innovation
(How inventions/innovations can have both positive and negative impacts)

An example for each of the following.
Changing how the product is used
Changing the package
Changing the Marketing Strategy
Changing the Distribution Process
Changing the Design
Changing the Manufacturing Process

Human Resourses
Skilled Labour
Unskilled Labour
employee turnover

Salary
Salary plus Commission
Hourly wages
Commission
Incentive Bonus
Performance Pay
Fee for Service
Stock Options
Dragons Den

How to deal with Customer Complaints?
LEARN
Listen,
Empathize
Apologize
React
Now

Leader vs Manager
Democratic leader
Autocratic
Laissez faire

Raw Material
Processing
Grading
Quality Control
Labour
Capital.

Economies of Scale
Dis-economies of Scale

Natural Resources
Raw Materials
Labour
Capital
Information
Management
Purchasing
Processing
Quality Control

Production Cost 
Landed Cost

Customer Complaints. - LISTEN. Listen carefully to your customer. Don't interrupt or tell the customer to calm down, this will only ignite the anger.  - EMPATHIZE. Feel the pain of the customer, and tell him/her that you can understand how they feel.  - APOLOGIZE. Apologize to the customer, even if you feel that you have no part in the problem.  - REACT. Decide what you will do to resolve the problem, and tell this to the customer.  - NOW! Do not delay. Take immediate action!  Read pages 345-356. (Can be done in partners)  For the "Impact of Innovation" pages 350-356, for each subtitle, find 1-2 examples of how a product has been 'Innovated'. Changing how the product is used Changing the package Changing the Marketing Strategy Changing the Distribution Process Changing the Design Changing the Manufacturing Process

Dragons Den,

Watch video at this LINK as a class

1. Name 2 other inventions that have a 'dark side' and explain why you made each of your choices.

Please read the following LINK for the next question.

2. Since certain waste can be dangerous for thousands or millions of years, how are they proposing to warn future generations of the dangers? Is this a good idea?

3. Can you think of an invention that has changed the world for the better without having any (or very few) negative impacts.

Introduction to Human Resources

Discuss Bucketlist and keeping good employees

Terms for today:

Human Resources
Skilled Labour
Unskilled Labour
employee turnover

ASSIGNMENT: For completion:  Define the terms on Compensation Types (pages 188-191)


Talk on Sears, a failure of Management to adapt to a changing market.


Next,

Using this LINK, answer the following questions.

1. In your own words, briefly summarize the 3 reasons (there are more) that Sears Failed as a company that are explained here.

Questions from yesterdays notes and video.

2.  What management style is best? or is a combination best? explain with examples

3.  Read pages 220-221.  Explain some advantages and disadvantages of using teams. 

4. Give an example when it would be advantageous to have teams in a job/company. 

Sept 17

Dragons Den

Today we are going to move on from Production to Management (functions of business)

Notes on Management/Leadership.  

Video "How Bad is your Boss"

Today you will be starting to look at one of the Functions of Business: Production

Definitions to know: Pages 155-165

Natural Resources
Raw Materials
Labour
Capital
Information
Management
Purchasing
Processing
Quality Control

Next, read the section on improving productivity on pages 166-171.

For this scenario, you may work in partners. 

You started a small T shirt company where you print great designs for T shirts on your printer, press them on shirts you buy at a local discount store, then sell them on-line.  You have decided to start a formalized business.  You have acquired a business partner who is bringing a large amount of capital to your business.  Explain how you will scale your business.  Be specific, where will you locate? What type of machinery will you use? Any management strategies will you use? Point form with explanations will be fine.  


Pick one products.  On YouTube, look up How they are made.  Can also search for How its Made and pick a products from the list.  After watching the video (most are about 5 min), answer the following

1. What 'raw materials' are used?
2. How are they processed?
3. Is there any grading?
4. What quality controls are in place?
5. What type of labour is used (skilled or unskilled) and is it intensive or non-intensive?
6. What are the Capital cost like, very high, high, low, very low.

Sept 12

Dragons Den

Read Pages 90-105 (TEXTBOOK) and answer the following questions.

1. What does Duty to Report mean?
2.. What is 'duty to accommodate' for businesses mean?
3. What does pay equity mean?
4. Explain what Fair Trade means.

Sept 11

TODAY'S Assignment

Video on Business Scandals.

Read Pages 83-89 in the New Textbook. 

Answer question 1,5 and 7.

Please Know the following terms.  

Joint Venture : When two or more business entities come together to achieve a common purpose, it’s called a joint venture.  Usually R&D (research and development) Ex, the new Toyota Supra made with both Toyota and BMW technology.  



International Franchise: A franchise that extends to multiple countries.  

Strategic Alliance: When two companies choose to work together to sell their goods and
products. 
 

Mergers: when two companies merge into one larger company to make it more competitive.  Example:


Multinational Corporations. Corporations that operate in multiple countries.  The 'Parent Company' may control many different brands under the same company.